Staying Compliant with BNM: Rethinking UBO Processes in Malaysia’s Insurance Market

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The Regulatory Imperative: Why BNM is Raising the Bar

Bank Negara Malaysia (BNM) is strengthening transparency requirements around Ultimate Beneficial Ownership (UBO), making it a core control for insurance and takaful operators rather than a box-ticking exercise, with the aim of mitigating financial crime risks; while the directive itself is clear—establish an auditable view of who ultimately owns and controls legal entities—the real challenge lies in executing this consistently across onboarding, claims, and the wider policy lifecycle.

Requirement for Insurance & Takaful Operators

For transparency on the true ownership and control of legal entities – to prevent misuse for money laundering or terrorism financin

Mandatory UBO Screening for All Policyholders

During Onboarding, Claims Payout, Endorsement Refund.

Latest Information Expected in T+1 Days

Collection of data is ideally the next business day.

Maintain UBO Records for
Compliance Audits

Ownership Test: Shareholders with >25% effective equity


Control Test: Entities with decision-making authority or financial influence

Workflows Today: Manual Checks

Workflows Tomorrow: Automation

Handshakes UBO Solutions

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Handshakes APP

Self-service Desktop App for instant case by case investigation, UBO visualisation, RED List flags.

Handshakes XPERT

Speak to our team if you require customised report formats.

Handshakes API

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