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Home > Industries > Financial Institutions > AI & Technology  > Customer Relationship Management 

CORE EXPERTISE

AI & Technology

INDUSTRY

Financial Institutions

Use Cases

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Entity Recognition and Resolution for Compliance MonitoringCustomer Relationship Management 

Relationship Mapping for Smarter Customer Engagement

Relationship mapping is essential for the visualisation of complex networks, enhancing visibility and accountability. By mapping relationships, financial institutions ensure comprehensive coverage of key accounts, identify potential gaps, and strengthen strategic partnerships. This targeted approach fosters deeper connections, optimises resource allocation, and drives revenue growth through more effective relationship management.

Workflows

Strategic Account Expansion  

Identifying parent and child relationships enables banks to better formulate strategies commercial plans  

New Business Sales 

Recognising untapped companies linked to existing customers to broaden sales outreach 

Corporate Network Tracking 

Identify changes in linked companies that may affect risk profile and compliance checks

Key Personas

Risk Managers

Relationship Managers

Portfolio Monitoring

Recommended Products

KYB Services 

Identification & Verification (Upcoming)

Search and verify information of persons and companies against official sources. 

Screening 

Screen persons, companies and their connected parties against Politically-Exposed-Persons (PEP) / Sanctions list. 

Corporate History (Upcoming) 

Historical analysis of company records such as past ownership, business activity changes and more. 

Corporate Network (Upcoming) 

Network pattern analysis of extended connection of corporate relationships to identify potential risks. 

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Handshakes FUSE

Map Widget 

Handshakes Map Widget is a user-friendly solution that seamlessly integrates mapping technology to your APP with flexible data plug-in capabilities

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Handshakes XPERT 

Custom Reports 

Based on client requirements, our XPERT services team can deliver custom reports featuring specific data points — such as historical charges, ownership details and other relevant data — on a list of target companies identified through Local Registration Numbers e.g. UEN number.

Alert Monitoring 

Get email alerts on leadership changes by adding counter-parties to your list. Available for Singapore data only. 

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Recommended Solutions

Business Intelligence

Dive into the competitive edge you’ve been seeking with Handshakes’ comprehensive company registry database. Unearth key insights into your competitors, stay ahead of market trends and navigate the complexities of regulatory compliance with ease. With Handshakes, you’re not just informed; you’re ahead of the game.

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Other Use Cases for Financial Institutions

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