Join our team

At Handshakes, we are committed to delivering innovative and robust cloud-based solutions that drive our business forward.

We are looking for an experienced Database Reliability Engineer to join our Platforms Engineering team at our Kuala Lumpur office.

In this role, you will own the health, performance, and resilience of our production database estate, working closely with Platforms Engineering and Product Engineering to keep critical data systems fast, available, and secure.

This is a hands-on operations role for someone with strong DBA fundamentals who is equally comfortable navigating cloud infrastructure and troubleshooting connectivity, health checks, and system-level issues.

Responsibilities:

• Database Performance & Optimisation: Write, review, and optimise SQL queries; identify long-running or resource-intensive queries and work with engineering teams to resolve them.
• Reliability Operations & On-Call: Monitor database health, connectivity, and system-level metrics across production environments, participating in on-call rotation to proactively identify and resolve issues before they impact users.
• Performance Monitoring: Run regular performance checks and capacity reviews on AWS RDS instances, using native tooling (Performance Insights, CloudWatch) to track query and resource trends over time.
• Database Design & Recommendations: Review database schema and query design, and propose recommendations to improve indexing, query efficiency, and overall database performance.
• Upgrades & Migrations: Plan and execute database version upgrades, patching, and migrations (including cross-engine or cross-environment migrations) with minimal downtime and clear rollback plans.
• Backup & Restoration: Own backup strategy, retention, and restoration testing across managed database services, ensuring recovery objectives (RPO/RTO) are consistently met.
• Infrastructure as Code: Write and maintain IaC (e.g. Terraform, CDKTF) to provision and manage database infrastructure such as RDS instances, parameter groups, and DynamoDB tables.
• Schema Change Management: Own version-controlled schema migrations, ensuring changes are reviewed, auditable, and reversible, with clear documentation and change records.
• Cost & Capacity Management: Monitor database costs and capacity utilisation, recommending right-sizing, storage autoscaling, and reserved capacity purchases where appropriate.
• Cloud & Systems Troubleshooting: Navigate AWS infrastructure to diagnose issues spanning networking, connectivity, IAM permissions, and compute, beyond the database layer itself.
• Collaboration: Work closely with Platforms Engineering, Product Engineering, and Security teams to align database operations with broader platform reliability and governance goals.

Required Skills & Experience:

• Experience: 5–7 years of experience in a Database Administrator, Database Reliability Engineer, or similar role supporting production systems.
• SQL Proficiency: Strong hands-on ability to write, review, and optimise complex SQL queries across relational database engines.
• AWS Database Services: Deep, hands-on expertise with AWS RDS (MSSQL) — including query tuning, indexing, replication, and patching — plus working-level proficiency with DocumentDB and DynamoDB (data modeling, throughput/partition design, and troubleshooting) and S3 for backup and data storage. Comfortable ramping up quickly on an unfamiliar engine using AWS-native tooling.
• Performance Tuning: Demonstrated experience identifying long-running queries, tuning indexes, and improving query execution plans.
• Backup & Recovery: Practical experience designing and testing backup, restoration, and disaster recovery procedures for production databases.
• Migrations & Upgrades: Experience planning and executing database upgrades and migrations, including assessing compatibility and minimising downtime.
• Infrastructure as Code: Working knowledge of IaC tools (e.g. Terraform, CDKTF, or CloudFormation), with hands-on ability to write or modify code to provision database infrastructure.
• Schema Change Management: Familiarity with version-controlled schema migration practices, ensuring database changes are tracked, reviewed, and reversible.
• Cloud & Systems Fundamentals: Working knowledge of cloud infrastructure fundamentals — connectivity, networking, health checks, and basic troubleshooting — beyond the database layer.
• Database Design: Understanding of relational and NoSQL database design principles, with the ability to recommend schema or indexing improvements.
• Communication: Ability to clearly document findings, recommendations, and incident write-ups for both technical and non-technical stakeholders.

Nice-to-Have:

• Broader IaC experience across platform infrastructure (not limited to databases), contributing to shared Terraform/CDKTF modules.
• Experience with monitoring and observability tools such as Datadog, CloudWatch, or Prometheus/Grafana for database and system metrics.
• Familiarity with data governance, security, or compliance frameworks (e.g. ISO 27001) relevant to database and data handling practices.

Why Join Us:

• Own a critical part of the platform’s reliability, with direct impact on system performance and customer experience.
• Work across a modern AWS-based data stack spanning relational, document, and key-value database services.
• Be part of a dynamic, innovative, and growth-focused engineering team.
• Competitive compensation, benefits, and a collaborative work environment.

If you are a detail-oriented database professional who enjoys keeping critical systems fast, reliable, and well-governed, we would love to hear from you!

** We offer hybrid working arrangement subject to company policy.

In order to ensure that your candidature is considered, please send your profile or inquiries directly to aili.ong@handshakes.ai. 

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are running our Internship Program for 2026, and we want to hear from the students. This internship is ideal for students or early-career individuals that are passionate about financial markets, data analysis, and operational excellence. You will gain hands-on exposure to real world datasets, workflow automation, and cross-functional collaboration—building the foundations needed to step into a full-time Data Operations role in the future.

This is an internship opportunity that designed for learning and growth with a potential conversion to a full-time role.

What You’ll Learn & Do

Data Extraction & Analysis (Training + Hands-On Practice)

• Learn how to analyze corporate announcements, annual reports, IPO prospectuses, stock exchange filings, and public sources.
• Assist in extracting and validating relationships between people and companies
• Help review large volumes of documents and articles, learning how to interpret and categorize key information.
• Support background checks and screenings using internal and external databases.
• Review preliminary AI-generated predictions for consistency and accuracy.

Process Optimization & Automation (Exposure + Participation)

• Observe and identify repetitive manual tasks under guidance.
• Contribute ideas or feedback to improve internal tools and processes.

Cross-functional Collaboration

• May work alongside Product, Engineering, and Data Analytics teams to support data-driven projects.
• Assist in documentation, workflow guides, and knowledge-sharing materials.

Reporting & Custom Requests

• Support the preparation of simple data summaries or reports.
• Learn how to extract insights from internal databases and external sources.

Qualifications

• Currently pursuing or recently completed a Diploma or Bachelor’s degree in Economics, Business, Finance, Data, or related fields is an advantage but not required.
• Strong analytical and critical-thinking skills with high attention to detail.
• Familiarity with corporate structures or company disclosures is a plus (training will be provided).
• Comfortable with Excel and PowerPoint; exposure to SQL, Power BI, Tableau, or Python is a bonus.
• Ability to read/write Mandarin is an advantage (not required).

Your Traits

• Curious, eager to learn, and proactive in seeking knowledge.
• Enjoy solving problems and exploring how things work.
• Able to work independently while being a supportive team member.
• Organized, good at managing time, and comfortable working with deadlines.
• Open to feedback, continuous improvement, and adopting smarter workflows.

Why Join Us?

• Meaningful exposure to real financial market data and operational processes.
• Mentorship from experienced team members.
• Opportunities to build practical skills that prepare you for a full-time Data Operations role.
• A collaborative environment where your questions and ideas are valued.

If you’re excited to explore the world of financial data operations and want an internship that builds your capabilities for future career opportunities, we’d love to meet you.

To apply, please complete the following steps:

i. Access to this link to register: Handshakes Internship Program 2026 – Fill out form
ii. Email a copy of your CV/résumé to hr-recruitment@handshakes.ai  

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are running our Internship Program for 2026, and we want to hear from students who are ready to roll up their sleeves and build things that matter. As an Software Engineering Intern at Handshakes, you will work on real projects, contribute to real products, and be mentored by engineers who genuinely care about your growth.

If you love solving problems through code and want hands-on experience with modern technologies from day one, this is the place for you.

You can look forward to:

• Owning pieces of the software development lifecycle — from design and development through to testing, deployment and beyond
• Collaborating with engineers to define features and translate ideas into working software
• Building products on modern architecture and frameworks that are actually used by our clients

We are interested to speak to you if you are:

• Currently pursuing a Degree in Computer Science, Information Systems or a related field
• Someone who builds or tinkers in your spare time — personal projects, hackathons, open source contributions — all count
• Exposure to JavaScript or C# is a bonus, but your curiosity and willingness to learn matter more than your tech stack

To apply, please complete the following steps:
i. Access to this link to register: Handshakes Internship Program 2026 – Fill out form
ii. Email a copy of your CV/résumé to hr-recruitment@handshakes.ai

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

As part of our ongoing efforts to encourage, mould and bring in promising young talents, we are running our Internship Program for 2026.  Join Handshakes as an Intern and challenge yourself to think out of the box, learn new skills and develop a practical hands-on experience.  While working on exciting projects, you will be mentored and guided all throughout. 

We are looking for Interns who are curious, technically inclined and interested in building a career in technology.  If you are passionate about getting into a Product Management role where you get to work with innovative products using cutting-edge modern technologies, come and join us here at Handshakes.

You can look forward to:

• Lead product discovery research — conduct user interviews, competitor analysis, and market research to surface unmet needs across our KYC, due diligence, and data analytics product suite
• Drive feature enhancement initiatives — identify friction points in existing products (App, Datamart, API), synthesise user feedback, and translate findings into clear, prioritised feature recommendations
• Collaborate cross-functionally — work closely with Engineering, Data, Sales, and Client Success teams to align on product requirements, communicate trade-offs, and ensure smooth feature delivery

We are interested to speak to you if you are:

• Currently pursuing a Degree in Business, Technology, or a related field — e.g. Business Analytics, Computer Science, AI, Information Systems, or Management
• Strong English communication skills — able to write crisp PRDs, research summaries, and stakeholder updates, and present ideas clearly and confidently in meetings
• Self-starter with a bias for action — you don’t wait to be told what to do; you spot a problem, take ownership, and follow through
• Curiosity and analytical thinking — comfortable diving into data, asking hard questions, and forming your own point of view, even with imperfect information

Bonus if you have an interest or experience in Fintech, RegTech, Compliance, or APAC Business Data.

To apply, please complete the following steps:
i. Access to this link to register: Handshakes Internship Program 2026 – Fill out form
ii. Email a copy of your CV/résumé to hr-recruitment@handshakes.ai  

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data.

We are running our Internship Program for 2026, and we are looking for students who are fascinated by how systems get attacked — and how to stop it. As a Security Operations Intern at Handshakes, you will get your hands on real security challenges, work alongside experienced practitioners, and come away with experience that most graduates never get.

If you are the kind of person who reads about CVEs for fun or wonders what is really happening beneath the surface of a network, we want to talk to you.

You can look forward to:

• Monitoring and investigating real security events and alerts across our infrastructure
• Getting involved in incident response and contributing to how we improve after each one
• Supporting vulnerability assessments and security audits on live environments
• Working hands-on with cloud security tooling

We are interested to speak to you if you are:

• Currently pursuing a Degree in Computer Science, Information Technology, Cybersecurity or a related field
• Familiar with networking fundamentals or operating systems — you don’t need to be an expert, but you should know your way around
• Someone who is methodical, curious and doesn’t panic when things look broken

To apply, please complete the following steps:
i. Access to this link to register: Handshakes Internship Program 2026 – Fill out form
ii. Email a copy of your CV/résumé to hr-recruitment@handshakes.ai

Handshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data. As part of our continued growth, we are looking for a Product Manager with a passion for data-driven innovation and experience in the KYB/KYC, compliance, RegTech, or corporate intelligence space.

This Product Manager role is ideal for someone with a strong understanding of regulatory use cases, data feeds, and AI solutions—and is ready to drive the next generation of Handshakes’ Data & AI offerings.

As a Product Manager, the key responsibilities include but are not limited to:

• Define and execute product strategy and roadmap for Data & AI products, including solutions in KYB/KYC, due diligence, and corporate compliance.
• Work with cross-functional teams—engineering, design, sales, and marketing—to drive product development from concept to launch.
• Gather and prioritize customer and market requirements, translating them into actionable product features.
• Conduct market research and competitive analysis to identify trends and opportunities in RegTech and data services.
• Champion the voice of the customer and ensure product-market fit through continuous iteration and feedback.

To qualify for this role, you would have:  

• 3–5 years of product management experience, ideally in RegTech, compliance, or corporate data environments.
• Familiarity with corporate data, data feeds, APIs, and corporate intelligence use cases such as due diligence and risk screening.
• Experience working with data-centric products or AI-powered solutions.
• Strong stakeholder management and communication skills, with the ability to align diverse teams around a common product vision.
• Analytical thinking with a user-first mindset and an eagerness to solve complex business problems through product innovation.

We also encourage individuals with a strong background in Compliance analysis, particularly those with experience in KYC/KYB processes, regulatory frameworks, and data analysis, who are looking to pivot their careers into a Product Manager to apply.

We are not engaging with recruitment agencies for this hiring. 

Submit your application to aili.ong@handshakes.ai

This role will require working with your Singapore HQ and Vietnam counterparts to cover the Asian Financial Markets. As a Business Network Analyst, you will need to work with the team to extract key information of public companies for our clients, who rely on us to make vital business decisions.

We are looking for candidates who have a keen eye for detail; it is important that key information of public companies extracted and documented are precise. We move quickly as we need to ensure these information from public listed disclosures are up to date.

Candidates are required to have taken either the JELA (JobStreet English Language Assessment) or MUET (Malaysian University English Test) before applying.

Interested candidates, please submit your resume to hr-sg@handshakes.ai